You can save yourself time by buying your Senior Railcard online. The only things you’ll need are:
A valid passport number or UK driving licence
A debit or credit card
What happens next?
Digital Railcard: if you buy a digital Railcard, you'll be sent a code and once you download the Railcard app and upload the card onto your phone, you can start using it straight away.
Physical Railcard: we aim to dispatch your Railcard within one working day of you ordering it, but it’s probably best to allow up to five working days for your Railcard to arrive. It’ll be sent out free of charge by UK Mail, but if you prefer, you have the option to pay for Special Delivery.
You’ll need to have your Railcard with you to be able to get a discount on your rail ticket, so be sure to leave enough time before your journey for the Railcard to reach you.
Travelling today? You’re better off buying a digital Railcard or over the counter at a staffed National Rail station.
At a Staffed Station Ticket Office
You can buy a Senior Railcard at any National Rail staffed station ticket office or National Rail-licensed Travel Agent. You can do it on the day you are travelling, just ensure the ticket office is open.
There are usually application forms available at stations, but in order to save time, it’s a good idea to fill in the form before you get there. You can print and fill in the application form which is available to download here.
You’ll need to bring one of the following:
Your birth certificate
Passport (all nationalities accepted)
UK driving licence
Completed application form (if you are printing it at home)
Once you've bought your Railcard at a station, you can then register it online. This will make it easier for you to renew or buy other cards online.
If you are renewing your Railcard, you will need to fill in the application form, and show your existing Railcard. This is automatically accepted as proof of your age.
If you do not have any of the above forms of identification you can call our telesales service, who will check your eligibility against the electoral roll.
By Phone
You can get your Railcard quickly and easily over the phone too. Simply call our telesales service on 0345 3000 250 (0700-2200 every day, except Christmas Day. Calls are charged at the national rate).
