Frequently Asked Questions?

All Buying Online COVID Digital Railcard Eligibility Railcard holder benefits Refunds & Replacements Renewals Validity Visiting from outside of Great Britain?

Will I have to pay the full fare if I forget to bring my Railcard when I travel?

Yes. You must show your valid Senior Railcard (digital or plastic) when you buy your ticket and travel on the train. Failure to present a valid Railcard will mean you have to pay a full fare, which is not refundable.

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