Frequently Asked Questions?

How do I purchase or renew my Railcard online?

Simply select "Buy Senior Railcard now" and follow the onscreen instructions.
 
You will need a valid passport, National Identity Card (machine readable cards from the European Economic Area only) or driving licence number to verify your eligibility online. Once your online payment has been successful you will receive an email confirmation and acknowledgement of your application number (this confirmation cannot be used to buy discounted tickets).

Your new Railcard will be despatched within one working day by First Class post. Please allow five working days for delivery. You will have the option of paying for Special Delivery which, providing you have placed your order before 1600hrs will guarantee that your Railcard is delivered within two days (Sunday to Thursday) or three days (Friday to Saturday). 

Your Railcard cannot be collected from a rail station. You will not be able to travel on discounted tickets until you have your Railcard – you cannot use the printed confirmation of sale.





Buy online in a few easy steps

1
Create an account
 
2
Add your details
 
3
Prove your
eligibility
 
4
Review and
secure payment

Existing customer ? Renew here