Validity
1. Can I use my Senior Railcard at any time of the day? The Railcard discount is not available on tickets on morning peak period services, Monday to Friday (not including Public Holidays), when journeys are made wholly within the London and South East area (including all South West Trains services to and from London Waterloo). Click here for a map of this area*. The times of morning off-peak services do vary by route and are normally related to the availability of Cheap Day tickets. Please check with the local ticket office staff before buying tickets. *Applies to routes shown in red on the Network Railcard map, plus Gatwick Express.
Your Railcard is accepted by all of the Train Companies who operate Passenger Railway Services in Great Britain. However your Railcard is not valid for travel on Railair services (except through tickets between Heathrow Airport and Reading station), Eurostar, special excursions or charters, some coach/bus links, season tickets including Travelcard Season tickets, some Advance Purchase tickets and some Train Company special offers, e. g. Apex.
If the opportunity exists to buy your ticket before you board the train, then you must do so, otherwise you could be charged the full price Standard Single Fare and in some cases a penalty fare. However, if there is no ticket office, or the ticket office is closed and there is no ticket machine from which to buy your discounted ticket, then you will be able to purchase your discounted ticket on board the train from the conductor.
No. The Railcard is for your use only, and provides discount only on tickets purchased for your own use. It does not cover any accompanying adults or children.
Yes. You must show your Railcard when you are buying your ticket. You must also have your Railcard with you on each journey and present to staff when your ticket is checked aboard the train. Failure to present your Railcard will mean a full fare is payable which is not refundable.
Yes. Many train companies allow you to reserve a seat free of charge on longer distance journeys. Please check with the local ticket office staff before buying tickets.
No, the Railcard offers no discount on these ticket types.
Travelling on a Sleeper Train requires two payments, one for the rail ticket and one for the berth. The Railcard will give you a discount on the rail ticket element, but not on the berth fee. From time to time, the different Train Companies may advertise special offers for Railcard holders.
All discounted rail tickets bought using your Railcard routed 'between London termini' are valid for cross-London transfer on the London Underground. Also, Off-Peak Day Travelcards (All Zones only) are also available, subject to a minimum fare. Please note, however, that you cannot use your Senior Railcard to obtain a discount when purchasing tickets from a London Underground booking office.
The Railcard discount does not cover charges on accompanied articles or animals. For details of which items carry a charge, and details of the charges, please call National Rail Enquiries on 08457 48 49 50.
Your Railcard may get you the full 1/3 discount on some Train Company special offers, but many special offers include a smaller discount or no discount at all. It's best to ask at your local station for details of a specific offer or call National Rail Enquiries on 08457 48 49 50 or go to nationalrail.co.uk
We've worked with partners to give you some great Railcard Offers. It's best to check the details for these on the website. If you're opted in to receive emails from us, every few months we will make sure you know about these massive offers.
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