Renewing
1. Will I get a reminder when my Railcard is about to expire? If you are opted in to receive communications from us, we will do our best to remind you when your Railcard is about to expire.
It's easy to renew your Railcard online - go to Buy or renew now. You can also renew by phone, or at your nearest station ticket office. You can also renew your Railcard at a station. You'll need to complete the application form, and take your existing Railcard, which will automatically be accepted as proof of age. To renew by phone, just call 08457 48 49 50 (calls charged at local rate and may be recorded) and ask for your nearest Train Company's telesales number.
If you haven't purchased a Railcard online before: You will need a valid UK passport or driving licence number to verify your eligibility online. Complete the online application process, and once payment has been made online you will receive an email confirmation and acknowledgement of your application number. Your new Railcard will be dispatched within one working day and sent First Class post (free of charge). If you purchased your last Railcard online: As your last Railcard is on the system, you can renew up to 30 days in advance of your current Railcard expiry date, so your new one will start when your old one expires - making sure you won't miss out on any savings. Your new Railcard will be dispatched within one working day and sent First Class post (free of charge). To renew online go to Buy or renew now
You can renew your Railcard up to one month in advance of its expiry date (providing there is no break in continuity) if you renew at a station ticket office or over the phone. Renewing in advance online is only available if you purchased your last Railcard online. If you're buying online for the first time, your Railcard will start from the date of purchase, not from the renewal date. So we would advise buying it as close to your renewal date as possible. To renew online go to Buy or renew now
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