Where to buy your Railcard
It can be easy and convenient to buy your Senior Railcard online. To prove that you are eligible, you just need:
- A valid passport number or UK driving licence
What happens next
We aim to dispatch your Railcard within one working day of your order, however please allow five working days for your Railcard to reach you. It will be dispatched free of charge by First Class post, but you also have the option to pay for Special Delivery. Providing you have placed your order before 1600hrs this will guarantee that your Railcard is delivered within two days (Sunday to Thursday) or three days (Friday to Saturday).
You’ll need your actual Railcard with you to be able to get a discount on your rail ticket, so please allow enough time before your journey for it to reach you. If you need to travel straightaway then you will have to buy a 1-year Railcard over the counter at your local staffed station.
Just call our telesales service on 0844 871 4036 (0700-2200 every day, except Christmas Day. Calls are charged at the national rate).
Please ensure that you have the relevant identification needed as if you needed to apply online.
At a staffed station ticket office
You can buy your Railcard at a staffed station ticket office and some National Rail-licensed Travel Agent. You can do this on the day you are travelling. To save time, it’s a good idea to fill in the application form before you get there.
Verifying your identity
If you're applying at a station for the first time you'll need to bring, either:
- Your birth certificate
- Your valid international passport
- Your UK driving licence
If you are renewing your Railcard, you will need to fill in the application form, and show your existing Railcard. This is automatically accepted as proof of your age.
Once you've bought your Railcard at a station, you can then register it online. This will make it easier for you to renew or buy other cards online.
If you do not have any of the above forms of identification you can call our telesales service, who will check your eligibility against the electoral roll.
We’re sorry but Railcards can’t usually be bought at stations operated by London Underground but which also service some National Rail routes. The exceptions are: Harrow & Wealdstone, Kenton, South Kenton, North Wembley, Wembley Central, Stonebridge Park, Harlesden, Kensal Green Queens Park, Gunnersbury and Kew Gardens.
Plan your journey
Want the quickest, easiest way from A to B? Find out with our online journey planner.
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